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Vice President of Operations
YMCA of Greater Grand Rapids
Under the direction of the District Executive Director- Morrison, Steele Creek, and Sara’s and consistent with the Christian mission of the YMCA, the Associate Executive Director is responsible for the administration, operation, supervision, budgeting and leadership development of all designated program areas. These areas include: Afterschool program, Teens, Childcare (Licensed, Unlicensed, Drop In), Preschool, Camps, Gymnastics, Youth Culinary, Sports and Aquatics. The incumbent is responsible for all organizational revenue, expense, quality, and retention goals as well as overseeing professional, well-trained directors that offer members consistent, exceptional customer service. Assists with the growth and development of overall community initiatives.
PHYSICAL REQUIREMENTS:
Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and
perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to
another. Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an
openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.