Vice President of Operations

YMCA
Salary
$125,000.00
$145,000.00
How to Apply
Apply Online
Resumes Accepted Until
For more than 150 years the YMCA of Greater Grand Rapids has responded to the changing needs of its community. Join us through this role! 
Job Description

POSITION SUMMARY:

 Reporting to the COO, the Vice President of Branch Operations is responsible for setting operational strategy and ensuring successful operations and growth of the branches through program expansion and innovation, membership growth and engagement, volunteer and staff development, as well as strong fiscal management, risk management, facility management and financial development. The VP is directly responsible for providing leadership and direction to seven branches, six current and one planned to open this fall.

 

The ideal candidate will have strong personal accountability for results, strong commitment to teamwork in support of the organization’s mission, adherence to ethical best practices, and comfort operating in a fast-paced environment with an ability to prioritize and drive actions towards positive community impact.

 

COMPENSATION:

$125,000-$145,000 annually; Full Time; Salary Exempt

 

BENEFITS: 

· Free YMCA Family Membership and discounted program fees

· Health/Dental/Vision Insurance

· Paid Time Off, beginning at 4 weeks per year

· 9 Paid Holidays per year 

· 10% retirement contribution upon eligibility, learn more here.

· 403(b) retirement savings account

· The YMCA of Greater Grand Rapids is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. More information can be found here. 

· Paid Parental Leave

· Discounted childcare

· Long term disability, basic life insurance and other voluntary benefits

· Ongoing training and development opportunities

· Access to the Employee Assistance Program and resources for you and your family

· Community Discounts, and more! 

 

Resumes will be accepted through May 1. 

Qualifications

QUALIFICATIONS: 

  • Bachelor’s degree from four-year college or university required; Master’s degree and YMCA Organizational Leader certification preferred
  • Five plus years  of demonstrated success in operations and multi-branch supervision
  • Demonstrated ability to manage multiple physical locations and program sites
  • Proven ability to produce positive results in the areas of staff development, budgeting and fiscal management, program development, financial development, facility management, risk management, membership recruitment and retention, board and volunteer development, and conflict resolution
  • Commitment to the mission and purpose of the YMCA and ability to communicate and motivate others about the YMCA, its mission, and programs
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others.

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS: 

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Ability to read and interpret the most complex documents.

· Ability to respond effectively to the most sensitive inquiries or complaints. 

· Ability to write speeches and articles using original or innovative techniques or style. 

· Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, members, staff, and boards of directors. 

· Ability to define problems, collect data, establish facts, and draw valid conclusions.

· Ability to speak concisely and effectively communicate.

 

TRAVEL:

Local travel within Grand Rapids and the state of Michigan, occasional out-of-state travel may be required for educational conferences or training.

Essential Functions

ESSENTIAL FUNCTIONS: 

Operations

  • Promotes a values-based, servant  leadership culture, demonstrating collaboration and supporting the values of caring, honesty, respect, responsibility, and inclusion.
  • Operationalizes and implements the Association Strategic Plan and directs branch planning to ensure branch participation and ownership (staff and volunteer) in the strategic plan.
  • Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and works with staff groups to develop and implement programs.  Fosters a climate of innovation to develop member-focused programs and  leads branch staff in the planning, development and implementation of new program initiatives and activities.
  • Actively participates in the Branch Operations Team and Association task forces and committees to promote branch connectivity.

Fiscal Management

  • Supports and collaborates with branch leadership to develop communication and campaign strategies to  successfully market the annual campaign. Supports plans for identifying,  cultivating and soliciting branch annual fund prospects.
  • Monitors  monthly financial reports to assure that revenue targets are met, and expenses are controlled.
  • Provides leadership for capital development initiatives.
  • Ensures  the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies, new site development,  collaborations, and mergers and acquisitions.

Board Development

  • Provides  leadership to the Branch Executives to recruit, train, develop, and renew the volunteers on the board who support the mission of the Y.  Lead volunteers in creating and aligning their charts of work to support the strategies and goals of the association.

Human Resource Management

  • Supervises Executive Directors to ensure sound operations. Provides leadership to the branches by providing overall direction.  Models relationship-building skills in all interactions with staff, volunteers,  members, and the community.
  • Plays a leadership role in setting and implementing Y policies, procedures, and  strategies.

Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids. Supervises Executive Directors to ensure sound operations. Provides leadership to the branches by providing overall direction.  Models      relationship-building skills in all interactions with staff, volunteers,  members, and the community.

  • Plays a leadership role in setting and implementing Y policies,  procedures, and strategies as member of the Senior Leadership Team.

 

Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids.

Cause-Driven Leadership Competencies

YMCA LEADERSHIP COMPETENCIES

Functional Expertise

· Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

· Uses best practices, guidelines, and industry standards as a framework to improve performance.

Change Leadership

· Seeks to understand and support change efforts.

Communication & Influence

· Interprets messages and body language effectively.

· Listens with the intent to understand the perspective of others by using appropriate communication methods, including open-ended questions.

·Responds to the individual needs of the other person. 

Required Certifications

CERTIFICATES, LICENSES, REGISTRATION

· Blood Borne Pathogen training required upon hire

· Cardiopulmonary Resuscitation (CPR) Certification required within the first 60 days

· First Aid Certification required within the first 60 days

· AED-Oxygen Certification required within the first 60 days