Waterfront Program Director

• Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.
• Recruits, hires, trains, develops, schedules and directs staff and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
• Oversee the development and implementation of programs including, but not limited to; staff schedules, service schedules, guest schedules, marketing schedules and staff training schedules.
• Establishes new program activities and expands program within the community in accordance with strategic and operating plans.
• Develops and maintains collaborative relationships with community organizations, and supporting departments.
• Coordinates use of facilities for program activities and events.
• Models relationship-building skills in all interactions. Responds to all member and community inquiries and complaints in timely manner.
• Assist in the enhancement of the overall service and expertise levels among program staff through consistent leadership, positive example-setting, special-event planning and counseling.
• May assist with Program Committee meetings.
• Assists other departments with projects and facility upkeep in non-peak times.
• Assist with fundraising, as assigned.
• Provides the Maintenance department with timely information pertaining to the upkeep, maintenance and operations of program areas and related equipment.
• May directly facilitate programming and activities as participant numbers dictate.
• Ensure accurate timecards, consistent documentation and maintenance of training records, license requirements, and certifications.
• Will work all shifts, weekends and holidays as needed.
• Performs any/all program administration duties deemed necessary.
• Functions as a Manager on Duty (MOD) as scheduled serving as a liaison between staff and guests ensuring their care and safety.
• LGI Certification preferred
• 3-5 years supervisory experience preferred.
• Oversees all activities that take place at/ around the waterfront.
• Responsible for ensuring all guests take a swim test or are with an adult
• Guides and supervises the summer staff when they are working at the waterfront.
• Ensures proper maintenance and upkeep of the waterfront area.
• Ensures all equipment is put away properly and waterfront area stays tidy.
• Implements and ensures a high level of standards and safety in all programs at the waterfront and waterfront adjacent.
• Runs emergency and safety drills at least once a week.
• Creates a lifeguarding rotation schedule two weeks ahead of time.
• Maintains visibility and availability to guests for optimal guest satisfaction.
• Has skill development classes (In-Services) at least once a week
• Evaluates aquatics staff performance
• Performs all other duties as assigned. 

The YMCA Welcomes a Diverse Workforce 

Equal Opportunity Employer M/F/D/V

The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.