Human Resources Specialist

YMCA
How to Apply
Apply Online
Join the Y of Metro Atlanta as the Human Resources Specialist! 
Job Description

Reporting directly to the Director of Human Resources, the Human Resources Specialist will assist and guide Early Learning and YMCA managers and employees on a broad range of HR policies, programs, and practices across a decentralized organization.  The successful HR Specialist will manage and build value-based relationships with managers and employees and be seen as a trusted consultant.  Working in close partnership across the internal functions and teams, the HR Specialist will help to maintain a positive climate by proactively providing guidance to managers and responding to inquiries.

Qualifications
  • Bachelor’s degree in human resources or related degree OR 3+ years of applicable job experience in post-employment HR
  • Experience consulting and coaching with all levels of management
  • Critical thinking
  • Must have the ability to handle confidential and sensitive information
  • A working knowledge of HCM systems
  • Knowledge and understanding of Federal, State, and Local employment law
  • Strong oral and written communication skills, including experience writing detailed investigation summaries
  • Ability to travel up to 25% to various locations
  • Ability to focus on a computer for long periods of time and handle repetitive keyboard work
  • Local candidate – no relocation assistance will be provided for the position

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree in human resources or a related discipline
  • 3+ years of experience in HR handling employee relations matters with a consultative approach
  • Subject matter expertise in area of focus
  • HR certification (PHR/SPHR; SHRM-CP/SHRM-SCP)
  • 2+ years of experience with HCM software preferred - Workday experience a plus
Essential Functions
  • Conduct reviews of employee relations matters including investigations with a high sense of urgency. Document all findings from investigations, and consult with management on recommendations for employment action based upon findings.
  • Serve as a trusted advisor to consult on corrective action matters. Review corrective action entries into HCM system (Workday).
  • Maintain required documentation including intake and investigation notes, supporting documents and final reports and/or evidence of action taken.
  • Work with the front-line management on highlighting key trends in employee relations and actively drive process improvement.
  • Partner with the HR team to provide metrics to assess where action can be taken to mitigate risk and improve overall employee experience.
  • Serve as a facilitator of New Hire Orientation.
  • Assist with policy revisions and serve as a consultant utilizing data to determine where revisions may be necessary.
  • Manage the unemployment claims process, including completing initial requests for information before deadlines and filing timely appeals.  Escalate hearings as appropriate to Tier 2 and Tier 3 support.
  • Serve as the primary point of contact for HR confidential case management systems.
  • Provide superior employee experience support and adhere to Service Level Agreements (SLA).
  • Partner with on-site liaisons and members of the HR team to ensure employee file compliance as well as Federal, State, and Local compliance posting requirements.
  • Serve as a subject matter expert and resource for HR policies and practices, state and federal laws, and company HR standard operating procedures.