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Job Description
Position Summary:
Under the direction and in consultation of the Regional Vice President of Operations, the CenterExecutive is responsible for all Center decision-making and operations including driving the financial development strategy, community engagement, business operations, facility management, human resources, membership, and program/membership services of the Center in accordance with the policies, by-laws, and constitution of the YMCA of Greater Boston. This position reports to and is accountable to the Regional Vice President of Operations.
Key Functions/Responsibilities:
• Board & Financial Development- Drive all fundraising and financial development initiatives in the community.
• Directs the Annual Campaign to fund the mission-related work of the Center.
• Community engagement- Enhance the Y’s participation in the community and recruit committed volunteers. Recruits, maintains and engages a productive Board of Advisors.
• Staff Development- Direct responsibility and supervision for a Center staff team. Direct reports include; Associate Executive Director.
• Trend identification and implications for the Center and related operating units:
o Membership Retention and Growth
o Program Development
o Philanthropy
o External environment changes
o Service area demographics
• Creates an annual budget and executes to the plan:
• Works with Center staff on a timely basis to correct financial deficiencies.
• Participates in the monthly Executive Workshop and disseminates information discussed
to Center staff.
• Project support for the Senior Vice President of Operations.
• Provides solutions for Center specific and/or Association-wide challenges.
• Financial Budget
o Program enrollment (Aquatics, Sports, Youth Enrichment, Health & Wellness and
Active Older Adults)
o Membership Sales & Retention
o Annual Campaign
Qualifications
Education/Experience:
• BS/BA Four year college degree.
• Minimum of eight years professional YMCA or similar professional experience
• YMCA Organizational Leader certification preferred
Skills/Know How:
• Superior Communication skills- both written and verbal.
• Must have a thorough understanding of the nature of the YMCA movement, volunteers and staff in the accomplishments of the YMCA goals, objectives and mission in the community.
• Possess a concern for detail and accuracy and have the ability to delegate responsibility.
• Must be highly motivated and possess a positive attitude towards the YMCA, character development and our mission.
Physical Demands:
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands and arms.
• The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
Work Environment:
• Evening and/or early morning, and/or weekend hours required periodically.
• Occasional travel required
Essential Functions
Outcomes and position expectations:
• Annual Campaign targets are accomplished.
• A high functioning Board of Advisors.
• Operating models are in place and consistently implemented for:
o Membership Desk
o Membership Sales & Retention
o Cross-selling (program to membership and vice versa)
• Timely action planning is in place (with effective end-results) for operating units and/or program areas that have performance concerns.
• Complete knowledge of operating details of programs and Center operations.
• Operating unit and Center staff are reaching their true potential.
Cause-Driven Leadership Competencies
Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.
Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.
Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.
Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage and humility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.