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Working at the Y, you’ll enjoy making genuine connections and unforgettable experiences in the lives of those around you.
Job Description
The Jorgensen Family YMCA is seeking an enthusiastic and attentive Membership Director to join our team and become an ambassador of the YMCA who delivers a high standard of service that is efficient, effective, and member-focused to our diverse community at all times.
Qualifications
Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne as well as:
At least 21 years of age.
A four-year degree is preferred, but we will consider an equivalent combination of education/work experience.
One to two years of related experience is preferred.
Must exhibit excellent written and verbal communication skills.
Must have reliable transportation. If required to drive YMCA vehicles or transport program participants, a clean driving record is required.
Proven track record of developing authentic relationships with others.
Experience in, or ability to, relate to diverse groups of people regardless of age, race, economic status, religion, or cultural differences.
Essential Functions
Connect: Build intentional and purposeful relationships with members and community organizations that support our core values of Caring, Respect, Honesty, and Responsibility.
Serve: Maintain member satisfaction and communication needs in a personal yet professional manner and respond to emergency situations in the branch as needed.
Develop: Expand membership growth and retention by modeling mission-driven customer service and by supporting various aspects of branch storytelling through planning, creation, and execution of online and print marketing initiatives.